Troubleshooting and FAQ
Answers to the questions people ask most about DoseDrop.
I get no reminders at all
Open Settings and tap Send test notification. If nothing appears, notifications are off for DoseDrop. Turn them on in Android Settings > Apps > DoseDrop > Notifications. On Linux, check that DoseDrop is running (its icon is in the system tray). See Make reminders reliable.
Reminders arrive late or stop after a few days
On Android, battery savers can hold back reminders. Set DoseDrop's battery usage to Unrestricted. Also open DoseDrop at least once every two days: it schedules reminders about 48 hours ahead and renews the schedule when you open it or answer a reminder.
I took my dose but History says Missed
A dose is marked missed when it is not answered within the Grace window (60 minutes by default). DoseDrop only knows you took a dose when you tap Taken or Mark as taken. Answer reminders when you take the dose, or make the grace window longer in Settings.
The reminder keeps coming back
That is on purpose. DoseDrop repeats an unanswered dose every Nag interval (5 minutes by default), up to Nag count times (3 by default). Choose Taken, Snooze 10 min or Skip to stop it. Set Nag count to 0 for a single alert.
On Linux, reminders stopped when I closed DoseDrop
Closing the window keeps DoseDrop in the tray, but choosing Quit from the tray menu stops it, and with it every reminder. Start DoseDrop again, and turn on Start DoseDrop at login so it starts with your session.
On Linux, I closed the window and cannot get it back
Your desktop probably has no system tray. On GNOME, install the AppIndicator extension, or start DoseDrop again from the app grid and keep the window open.
Can DoseDrop tell me if a dose is wrong or two medicines clash?
No. DoseDrop is a reminder tool and does not give medical advice. It reminds you of the schedule you type in. Ask your doctor or pharmacist about doses and interactions.
Does DoseDrop send my health data anywhere?
No. It has no account and makes no network connections. Everything stays in one file on your device. Note that reminder notifications show the medicine's name, which may be visible on your lock screen.
How do I move my data to a new phone?
DoseDrop has no export or sync. On Android, your phone's own backup may carry the app's data across if you have system backup turned on.
Is there a Windows or iPhone version?
The 1.0.0 release has downloads for Android and Linux (x64) only. There is no iPhone or Mac version.
Where do I report a problem?
Open an issue on the DoseDrop GitHub issues page.