Troubleshooting and FAQ
Answers to common questions and fixes for things that go wrong.
Sites and pages
A site does not work properly
Ad and tracker blocking can break a site that depends on a blocked script: a video does not start, a button does nothing, or a sign-in page stays blank. Select the shield on the toolbar to turn blocking off for that site; the page reloads. If that fixes it, leave blocking off there. See Block ads and trackers.
No pages load at all
If Secure DNS is set to Always (strict) and the provider cannot be reached, for example on a network that blocks it, no site names can be looked up. Open Settings and set Secure DNS (DNS-over-HTTPS) to When available, or choose another DNS provider.
A site I typed shows an error instead of loading
With HTTPS-only mode on, Flint will not load a site that has no secure https:// version. Turn the mode off in Settings under Network if you need that site, or type the address with http:// in front.
Some videos still show ads
Flint 1.0.0 blocks ad requests at the network level. Ads that a site serves from the same address as its own content cannot be told apart this way and may still play.
Reader View says it is not available
Reader View works on pages with one main article. Home pages, search results and web apps usually have none, so Flint shows Reader view is not available for this page.
Downloads
Where did my download go?
To the folder shown under Save files to in Settings, which is your Downloads folder unless you changed it. Press Ctrl + J and select Folder next to the download to see it.
Turbo was not faster
Turbo only splits files of 8 MB or more, and only when the server allows downloading in parts. Otherwise it uses one connection, like a normal download. Your own connection speed is also a limit no downloader can pass.
A Turbo download failed
Open the downloads list and select Retry. Turbo continues from where it stopped, as long as the partial file and its .flintdl file are still in the download folder.
Privacy
Does Flint send any data to Dhiva Labs?
No. Flint has no analytics, crash reports or update checks, and Dhiva Labs runs no server for it. Your history, bookmarks and settings stay on your computer.
What connections does Flint make by itself?
Only secure DNS: by default it looks up site names through Cloudflare's resolver, starting when Flint opens. Address bar suggestions come from your own history and bookmarks, so nothing you type is sent until you press Enter. Set Secure DNS to Off if you want Flint to make no connections of its own.
Does a private window make me anonymous?
No. It keeps no history and forgets cookies when closed, but sites and your network can still see your activity. See Browse in a private window.
Editions and installing
Which edition should I install?
The standard edition, Flint, for everyday browsing. Flint Plus adds a BitTorrent client and a media grabber. You can install both. See Flint Plus extras.
Is there an arm64 or macOS version?
Flint 1.0.0 is available for x86-64 Linux and x64 Windows.
Is there a menu bar?
Flint has no menu bar. Every command is in the menu behind the three lines at the right end of the toolbar, and the keyboard shortcuts in the reference work in every window.
Get help
If your problem is not listed, search or open an issue on the Flint Browser issues page. Include your version from flint://about and your operating system.