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Troubleshooting and FAQ ​

Questions ​

Does Clone Studio delete anything from my old computer? ​

No. It copies. The old computer keeps everything.

Will it overwrite files on my new computer? ​

No. If a file with the same name exists, the incoming file is saved beside it with (from old computer) in its name.

Does my data go through the internet? ​

No. Data goes directly between the two computers, or onto your drive.

Is the transfer encrypted? ​

Network transfers (Wi-Fi and cable) are encrypted, and the 6-digit code is bound to the connection, so a computer in the middle is rejected. The copy on a USB drive is not encrypted.

Can I clone the whole disk, operating system included? ​

Not in this release. Whole Disk Clone is shown as a preview and does nothing yet.

Are my Wi-Fi passwords moved? ​

No. Reconnect to your Wi-Fi networks on the new computer.

Does it work between different Linux distributions? ​

Your files and settings move. The list of manually installed packages relies on apt, which only Debian and Ubuntu have; Flatpak and snap apps are listed everywhere.

Problems ​

The new computer does not find the old one ​

  • Open Clone Studio on the old computer and stay on the Ready and waiting screen.
  • Pick the same connection option on both computers.
  • For Over Wi-Fi / network, check that both are on the same network. Guest Wi-Fi networks often stop devices seeing each other.
  • If it still fails, use a network cable or a USB drive.

The code is not accepted ​

Type the 6 digits exactly as shown on the old computer. If the old computer has gone back to the start, begin again there to get a new code.

"Paused — nothing was lost" ​

Something interrupted the transfer: a closed lid, a lost connection or a restart. Select Back to the start and run it again with the same choices. Files that already arrived are kept and not sent again.

"Not enough space" on the drive ​

The whole selection must fit on one drive. Go back and pick less, or use a bigger drive.

"Install my apps now" does nothing ​

Run the script yourself in a terminal:

bash
bash ~/CloneStudio-Restore/packages/install_apps.sh

Some files "need another pass" ​

They changed or could not be read during the transfer. Close the programs that use them on the old computer and run the transfer again.

Get help ​

Report a problem on the Clone Studio issues page.

Next steps ​