Troubleshooting and FAQ
Questions
Does Clone Studio delete anything from my old computer?
No. It copies. The old computer keeps everything.
Will it overwrite files on my new computer?
No. If a file with the same name exists, the incoming file is saved beside it with (from old computer) in its name.
Does my data go through the internet?
No. Data goes directly between the two computers, or onto your drive.
Is the transfer encrypted?
Network transfers (Wi-Fi and cable) are encrypted, and the 6-digit code is bound to the connection, so a computer in the middle is rejected. The copy on a USB drive is not encrypted.
Can I clone the whole disk, operating system included?
Not in this release. Whole Disk Clone is shown as a preview and does nothing yet.
Are my Wi-Fi passwords moved?
No. Reconnect to your Wi-Fi networks on the new computer.
Does it work between different Linux distributions?
Your files and settings move. The list of manually installed packages relies on apt, which only Debian and Ubuntu have; Flatpak and snap apps are listed everywhere.
Problems
The new computer does not find the old one
- Open Clone Studio on the old computer and stay on the Ready and waiting screen.
- Pick the same connection option on both computers.
- For Over Wi-Fi / network, check that both are on the same network. Guest Wi-Fi networks often stop devices seeing each other.
- If it still fails, use a network cable or a USB drive.
The code is not accepted
Type the 6 digits exactly as shown on the old computer. If the old computer has gone back to the start, begin again there to get a new code.
"Paused — nothing was lost"
Something interrupted the transfer: a closed lid, a lost connection or a restart. Select Back to the start and run it again with the same choices. Files that already arrived are kept and not sent again.
"Not enough space" on the drive
The whole selection must fit on one drive. Go back and pick less, or use a bigger drive.
"Install my apps now" does nothing
Run the script yourself in a terminal:
bash ~/CloneStudio-Restore/packages/install_apps.shSome files "need another pass"
They changed or could not be read during the transfer. Close the programs that use them on the old computer and run the transfer again.
Get help
Report a problem on the Clone Studio issues page.